The platform
The complete platform for tours, activities and attractions
Booking, availability, payments, operations, staff and reporting — every capability shares the same data, so your business runs from one place.
01
Bookings & checkout
Take bookings and payments directly from your own website.
Flagship capability
Online booking engine
Let guests book and pay for your experiences directly on your own website, in real time, with no commission taken on the sale.
Flagship capability
Embeddable booking widget
Add a booking widget to any page of your website with a single snippet, so guests can check dates and pay without ever leaving your site.
Bookings & checkout
Guest checkout
A short, mobile-first checkout that gets guests from choosing a date to a confirmed booking with as few steps as possible.
Bookings & checkout
Gift vouchers
Sell gift vouchers on your website and redeem them at checkout, with balances tracked so partly used vouchers keep working.
Bookings & checkout
Discount codes
Run percentage or fixed discounts with usage limits and expiry dates, for campaigns, partners and off-peak filling.
Bookings & checkout
Add-ons & extras
Offer extras like equipment hire, photos or refreshments at checkout, priced per person or per booking, to lift the value of every order.
Bookings & checkout
Ticket & price types
Set adult, child, concession and custom prices per product, so guests choose the right ticket and your totals add up correctly.
Bookings & checkout
Back-office bookings
Take phone, email and walk-up bookings from the admin so every sale lives in one place, whatever channel it came through.
Bookings & checkout
Rescheduling
Move a booking to another date in a few clicks, or let guests reschedule themselves, so a change of plans does not become a refund.
Bookings & checkout
Cancellations & refunds
Handle cancellations cleanly and process full or partial refunds from the booking, with your terms applied consistently.
Bookings & checkout
Guest self-service
Give guests a secure link to view, pay, reschedule or complete their booking themselves, cutting the admin your team handles by hand.
Bookings & checkout
Waitlists
Capture demand on sold-out departures and notify people the moment a place opens, so a cancellation becomes another sale.
Bookings & checkout
Bundles & combos
Package several experiences together at a combined price, so guests book a full day out in one go and you lift the average sale.
Flagship capability
Tours, activities & attractions
Sell scheduled tours, timed-slot activities and free-sale attraction tickets from one platform, with the booking engine and the wording adapting to each kind of experience.
02
Availability & capacity
Control when you run and how many places you sell.
Flagship capability
Availability rules
Set recurring schedules once and let Experiqo generate every departure, so your calendar fills itself instead of you building it by hand.
Flagship capability
Capacity control
Cap the number of places by date, time, guide, vehicle or equipment, so you sell exactly what you can deliver and never oversell.
Availability & capacity
Time slots
Sell timed-entry slots with a limit on each one, so you spread arrivals evenly and never crowd your busiest moments.
Availability & capacity
Booking cut-offs
Close bookings automatically a set time before departure, so you get the notice you need to prepare and are not caught out by last-minute orders.
Availability & capacity
Blackout dates
Block out closures, holidays and private hire in a couple of clicks, so guests can only book the dates you can actually run.
Availability & capacity
Seasonal & dynamic pricing
Adjust prices by season, day of week or how far ahead a guest books, so you earn more at peak times and fill your quieter ones.
Availability & capacity
Multi-day itineraries
Build day-by-day itineraries for multi-day trips, so guests see exactly what each day holds and you sell the whole journey in one booking.
Availability & capacity
Timed-entry tickets
Sell admission for a specific arrival time. Set an opening window and an interval, and Experiqo generates every entry slot for you — each with its own guest cap — so visitors arrive evenly and you are never overcrowded.
03
Payments
Collect card payments, deposits and balances securely.
Flagship capability
Card payments
Take secure card payments through Stripe, with money settling into your own account and refunds handled from the same screen as the booking.
Payments
Deposits & part-payments
Let guests secure a place with a deposit now and pay the balance automatically later, so higher-value trips are easier to say yes to.
Payments
Multi-currency display
Show your prices converted into the visitor's own currency so international guests know what they are paying, while every booking still settles in your base currency.
04
Customers & CRM
Keep every guest, booking and consent record together.
Flagship capability
Customer records
Keep every guest's details and full booking history in one record, so you know who your customers are and can bring them back.
Customers & CRM
Booking history
Every customer record keeps their full past and upcoming bookings, total spend and contact details in one place, so you always have the full picture of a guest.
Customers & CRM
Marketing consent
Capture and store each customer's marketing and SMS consent, and respect their opt-outs, so your campaigns only reach guests who have chosen to receive them.
05
Operations
Run departures, resources, staff and on-the-day check-in.
Operations
Digital waivers
Collect signed waivers before guests arrive, so your team is not chasing paperwork at the water's edge on the day.
Flagship capability
Resource allocation
Assign guides, vehicles and equipment to departures with conflict checks, so you never double-book the same boat, van or instructor.
Operations
Pick-up points
Offer selectable pick-up and drop-off locations at checkout, so guests choose where to meet you and your driver gets a clear running order.
Flagship capability
Operations dashboard
See today's departures, revenue and anything that needs attention in one view, so you start the day knowing exactly where things stand.
Flagship capability
Manifests
View or print a complete guest list for every departure, with the details your team needs to run the trip, always up to date.
Operations
Check-in
Check guests in from a phone or tablet, so your team knows who has arrived and who is still to come, without a printed list.
Operations
QR ticket scanning
Scan QR tickets on arrival to check guests in quickly, so busy entrances keep moving and every ticket is validated as it is used.
Operations
Staff & guide assignments
Assign staff and guides to departures so everyone knows what they are running, and no trip goes out without someone to lead it.
Operations
Staff accounts
Give each member of your team their own login, link them to their guide or staff record, and assign them to the departures they are running.
Operations
Role-based access
Set what people can see and do by their role, whether they are an admin, a member of staff, a guide or a reseller, so everyone gets the right level of access.
Operations
Guide & crew portal
A mobile view for guides and crew to see their assigned departures, view guest lists and check people in from a phone or tablet, without needing the full admin.
06
Communications
Confirmations, reminders and follow-ups sent automatically.
Flagship capability
Automated emails
Send confirmations, reminders and follow-ups automatically, so guests are kept informed without your team writing a single email.
Communications
Booking reminders
Automatic reminder emails go out a set number of days before departure, so guests turn up prepared and on time, and you see fewer no-shows.
Communications
SMS messaging
Send SMS updates and reminders via Twilio, so time-critical messages reach guests on the device they always have to hand.
Communications
Abandoned-cart recovery
Win back guests who started a booking but did not finish, with a timely nudge that turns hesitation into a confirmed sale.
07
Reporting
Understand revenue, occupancy and product performance.
Flagship capability
Reports & analytics
More than twenty reports across revenue, demand, risk, customers and operations, drawn from your live bookings, with CSV export, saved views and an AI summary that explains each one.
Reporting
CSV exports
Export your bookings, customers and reports to CSV whenever you need them, for your accountant, your own analysis or peace of mind.
08
Distribution
Sell through agents, resellers and channels.
Distribution
Agent & reseller portal
Give resellers their own portal to book at net rates, so trade partners sell your experiences without eating into your margin by hand.
Distribution
OTA channel sync
Sync availability with Viator and GetYourGuide, so channel bookings draw on the same capacity as your direct sales and you avoid double-selling.
Distribution
API & webhooks
A read-only API to pull your tours and bookings into other systems, plus webhooks that notify your own tools when events happen, so your data flows where you need it.
09
Growth & marketing
Win reviews, run campaigns and grow repeat business.
Growth & marketing
Review collection
Ask guests for a review automatically after their trip, with a rating gate and a delay you control, target the whole business or an individual guide, and sync approved reviews to Google, Trustpilot and TripAdvisor.
Growth & marketing
QR review links
Printable QR codes that send guests straight to your review page while they are still with you, so you collect feedback on the spot rather than hoping they remember later.
Growth & marketing
Email campaigns
Segment your customers by what they booked, when they visited or how much they spent, then send targeted email campaigns that bring the right people back.
Growth & marketing
Blog & SEO tools
Publish blog posts and destination guides on your own site, each with proper SEO titles, meta descriptions and structured data, so the content you write can actually be found.
Flagship capability
AI Co-Pilot
Draft content, summarise your day and get pricing suggestions with a built-in assistant, so small teams get more done without extra hands.
Flagship capability
Market Analysis
Keyword, competitor and content-gap research with rank tracking, backlinks, AI-mention tracking and site-health audits, so you can see what travellers search for and where the opportunities are.
Flagship capability
AI content studio
Set your brand voice once, then turn a content gap into a brief grounded in your real tours and a full article written in your voice, which you review and publish.
See the whole platform in action
Book a demo and we'll walk you through the features that matter most to your business.