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Experiqo

Bookings & checkout

A change of plans should not cost you the sale

Plans change, especially with weather-dependent activities. Let staff move a booking, or let the guest pick a new date themselves, and keep the revenue you would otherwise refund.

Rescheduling in Experiqo

Why it matters

What Rescheduling does for you

01

Business outcome

Save the booking, not just the guest

Rescheduling turns a would-be cancellation into a future departure, keeping revenue you would otherwise hand back.

02

Business outcome

Let guests help themselves

A secure link lets guests move their own booking to another available date, cutting the back-and-forth for your team.

03

Business outcome

Capacity stays honest

Moving a booking frees up the original date and books the new one, so both departures stay accurate.

04

Business outcome

Clear rules, fewer arguments

Set how close to departure a change is allowed, so expectations are set before anyone asks.

What's included

Capabilities

01

Included

Move a booking to any available date

02

Included

Guest self-service rescheduling via a secure link

03

Included

Rules for how late a change is permitted

04

Included

Original date freed and new date booked automatically

05

Included

Price differences handled where dates differ in cost

06

Included

Confirmation of the new details sent to the guest

07

Included

History of the change kept on the booking

See Rescheduling in action

Book a walkthrough and we will show you how it works with your products and bookings.

FAQs

Common questions

Yes. A secure manage-booking link lets guests move to another available date themselves, within the rules you set.

The original date is freed up and the new date is booked, so both departures stay accurate.

Yes. You can set how close to departure a reschedule is allowed.

Price differences are handled at the point of rescheduling where the dates differ in cost.

See Rescheduling working with your setup

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