01
Booking Pattern
Scheduled descents that run only when water levels and forecast allow
For canyoning guides
Booking software for canyoning operators
Run gorge descents to a safe ratio, block or move a trip when rainfall raises flood risk, and collect wetsuit sizes and waivers before the group scrambles in.
At a glance
How Canyoning Operators businesses operate
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Capacity Type
Per-person places, held to a tight guide ratio in the gorge
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Resources
Guides, wetsuits, helmets, harnesses and ropes
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Weather Dependent
Very high — rainfall and flash-flood risk govern the go/no-go
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Waivers
Required, capturing swimming ability and any relevant medical conditions
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Checkin
Guide fits kit and confirms the group at the gorge approach
07
Seasonality
Warmer months only, with a summer peak
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Party Type
Adventurous groups, stag parties, families and thrill-seekers
The challenges
What gets in the way
The operational friction we hear about most — and what Experiqo does about it.
01
The challenge
Flash-flood risk can shut a gorge fast
Rain miles upstream can raise a canyon within the hour. Blocking risky dates and moving groups to a safer descent keeps trips well within the safe margin.
02
The challenge
Ratios in the gorge are strict
Abseils, jumps and slides mean a guide can only manage a small group safely. Capping each descent tightly keeps everyone controlled through the technical sections.
03
The challenge
Wetsuits must fit before the approach
The walk in is no place to be swapping suits. Sizes captured at booking mean the right neoprene is bagged and warm before the group sets off.
04
The challenge
Non-swimmers cannot join safely
Deep plunge pools rule out non-swimmers. Recording swimming ability at booking screens people onto the right trip or none at all.
05
The challenge
A dawn cancellation must reach everyone
When the forecast turns overnight, a whole group needs telling before they drive out. An SMS to all of them at once does what a phone tree cannot.
06
The challenge
Groups book as one party
Stag and adventure groups want a single booking with a deposit, not separate tickets. Handling the whole party keeps the descent planned.
The platform
Features built for Canyoning Operators
01
Deposits & part-payments
Let guests secure a place with a deposit now and pay the balance automatically later, so higher-value trips are easier to say yes to.
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02
Rescheduling
Move a booking to another date in a few clicks, or let guests reschedule themselves, so a change of plans does not become a refund.
Learn more
03
Guest self-service
Give guests a secure link to view, pay, reschedule or complete their booking themselves, cutting the admin your team handles by hand.
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04
Digital waivers
Collect signed waivers before guests arrive, so your team is not chasing paperwork at the water's edge on the day.
Learn more
05
Capacity control
Cap the number of places by date, time, guide, vehicle or equipment, so you sell exactly what you can deliver and never oversell.
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06
Blackout dates
Block out closures, holidays and private hire in a couple of clicks, so guests can only book the dates you can actually run.
Learn more
07
SMS messaging
Send SMS updates and reminders via Twilio, so time-critical messages reach guests on the device they always have to hand.
Learn more
08
Review collection
Ask guests for a review automatically after their trip, with a rating gate and a delay you control, target the whole business or an individual guide, and sync approved reviews to Google, Trustpilot and TripAdvisor.
Learn more
A day with Experiqo
How Canyoning Operators runs on Experiqo
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01
Step 1
Publish descents within safe limits
Set descents to run only when water levels and the forecast allow, with tight ratios, so a booking is always a trip you can safely lead through the gorge.
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02
Step 2
A group books and sizes up
A group of six books the Saturday gorge descent, enters wetsuit sizes and swimming ability, and every member signs a waiver ahead.
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03
Step 3
Rain raises the risk, so it moves
With heavy rain forecast upstream you move the group to a lower-risk descent and SMS everyone before they set off.
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04
Step 4
The guide kits up and checks in
At the approach the guide has the right sizes and swimmer notes, confirms the group, and briefs on the abseils and jumps ahead.
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Step 5
A review request follows the descent
Once the group is out of the gorge a review request goes out by itself while the plunge pools are still fresh.
One connected system
One connected system, from booking to check-in
Every part of a canyoning operators booking flows through one platform — no re-keying, no disconnected tools.
01 · Sell
Turn demand into paid bookings
Products
01
Availability
02
Bookings
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02 · Operate
Keep guests and teams moving
Customers
04
Payments
05
Staff
06
03 · Understand
Use one live picture to grow
Resources
07
Communications
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Reporting
09
No re-keying. No disconnected tools. A change in one workspace updates everywhere.
Related
Similar industries
FAQs
Questions from operators like you
Block dates when rainfall raises the risk and move any affected group to a lower-risk descent, keeping every trip well inside the safe margin.
Cap each descent to a strict guide ratio, so everyone stays managed through the abseils, jumps and slides of the gorge.
Wetsuit and helmet sizes are captured at checkout, so the gear is sorted before arrival and no water window is lost kitting people out.
Swimming ability and comfort in water sit on the waiver at booking, so any non-swimmer is flagged before the trip goes out.
Send an SMS to everyone before they travel, so a forecast that turns overnight becomes a moved trip rather than a drive out for nothing.
Take the whole party as a single booking and payment, which keeps the launch planned and the numbers clear on the day.