01
Business outcome
Less admin for your team
Routine requests like paying a balance or changing a date become self-service, so your inbox stays clearer.
Bookings & checkout
Let guests manage their own booking
Every confirmation includes a secure link where guests can see their details, pay a balance, sign a waiver or move to another date — without emailing you first.
Why it matters
What Guest self-service does for you
02
Business outcome
Guests get answers instantly
Rather than waiting for a reply, guests handle their own booking whenever it suits them, day or night.
03
Business outcome
Everything in one link
Payment, waivers, rescheduling and booking details live behind a single secure link, so nothing gets lost in email threads.
04
Business outcome
Fewer no-shows and surprises
When guests can easily check details and complete outstanding steps, they turn up prepared.
What's included
Capabilities
01
Included
Secure per-booking link, no password needed
02
Included
View booking details and confirmation
03
Included
Pay an outstanding balance
04
Included
Reschedule to another available date
05
Included
Complete a digital waiver
06
Included
Add extras where you allow it
07
Included
Works on any phone or device
See Guest self-service in action
Book a walkthrough and we will show you how it works with your products and bookings.
Industries
Who uses this
FAQs
Common questions
No. Each booking has its own secure link, so there is no password to remember or account to create.
Depending on your settings, they can view details, pay a balance, sign a waiver, reschedule and add extras.
Yes. It is unique to the booking and does not expose your wider account or other guests' data.
It moves routine requests off your team, so balances, waivers and date changes are handled by guests directly.