01
Business outcome
One source of truth
Phone and walk-up bookings sit on the same calendar as online orders, so capacity and manifests are always complete.
Bookings & checkout
Phone and walk-up bookings, on the same calendar
Not every guest books online. Add bookings by hand from the admin — take payment, send a confirmation and keep your calendar and manifests accurate, whoever picked up the phone.
Why it matters
What Back-office bookings does for you
02
Business outcome
Take payment or invoice later
Charge a card there and then, record a cash payment, or leave a balance to collect, all against the booking.
03
Business outcome
Faster than a spreadsheet
Create a booking in seconds with the right ticket types, add-ons and pricing applied automatically.
04
Business outcome
Consistent guest experience
Guests get the same confirmation and manage-booking link whether they booked themselves or you booked for them.
What's included
Capabilities
01
Included
Create bookings from the admin in a few clicks
02
Included
Apply the correct ticket types and add-ons
03
Included
Take card payment, record cash, or leave a balance
04
Included
Send the standard confirmation to the guest
05
Included
Bookings counted against live capacity
06
Included
Amend or reschedule from the same screen
07
Included
Assign a booking to an existing customer record
See Back-office bookings in action
Book a walkthrough and we will show you how it works with your products and bookings.
Industries
Who uses this
FAQs
Common questions
Yes. You can charge a card, record a cash payment or leave a balance to collect later, all recorded on the booking.
Yes. They are deducted from the same live capacity as online bookings, so you cannot oversell.
Yes. Guests receive the same confirmation and manage-booking link as they would if they had booked online.
Yes. You can attach the booking to an existing customer so their history stays in one place.