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Experiqo

For walking tour operators

Booking software for walking tours

Publish your weekly walk schedule, cap each departure by group size, and hand your guides a live manifest on their phone before they set off.

Experiqo for Walking Tours

At a glance

How Walking Tours businesses operate

01

Booking Pattern

Fixed daily and weekly departures published weeks ahead

02

Capacity Type

Per-person places, usually 8 to 20 walkers per guide

03

Resources

Guides on foot; no vehicles or equipment to allocate

04

Weather Dependent

Partially — walks run in most weather but heavy rain thins numbers

05

Waivers

Rarely needed; a health note for longer or hillier routes

06

Checkin

Guide checks names off at the meeting point

07

Seasonality

Peaks spring to autumn; lighter winter timetable

08

Party Type

Solo travellers, couples and small friend groups

The challenges

What gets in the way

The operational friction we hear about most — and what Experiqo does about it.

01

The challenge

Meeting-point no-shows eat into small groups

When a walk only holds a dozen places, three no-shows is a quarter of your revenue gone. Automated reminders the evening before and the morning of the walk keep numbers firm.

02

The challenge

Guides arrive without knowing who booked

A printed sheet is out of date the moment someone books at breakfast. Your guides need the current list on their phone, updated to the minute they leave the office.

03

The challenge

Walk-up walkers turn up with cash

Plenty of people join on the spot at the meeting point. Taking that booking on a tablet keeps the manifest accurate instead of scribbling names on the back of a flyer.

04

The challenge

One popular route sells out while others sit empty

Without live capacity per departure you either oversell your best walk or leave your quieter routes looking dead. Per-slot limits and a waitlist balance the load.

05

The challenge

Reviews trickle in slowly

Walkers finish, disperse and forget. A follow-up email an hour after the walk ends, while it is fresh, turns a good experience into a public review.

06

The challenge

Rain forces a last-minute juggle

When a route is washed out you need to message everyone booked and offer another date without phoning down a list by hand.

A day with Experiqo

How Walking Tours runs on Experiqo

  1. 01

    Step 1

    Set the weekly walk schedule

    Define each themed walk once — the Old Town route on Tuesdays and Saturdays, the riverside walk on Sundays — and let availability rules generate every departure for the season.

  2. 02

    Step 2

    A visitor books two places

    A couple browsing your site picks Saturday at 11am, sees four places left, pays by card and gets an instant confirmation with the exact meeting point pinned.

  3. 03

    Step 3

    Reminders go out automatically

    The evening before, everyone booked receives a reminder with the postcode, what to wear and how long the walk takes, cutting no-shows without you lifting a finger.

  4. 04

    Step 4

    The guide checks walkers in

    At the meeting point the guide opens the manifest, ticks names off, and adds a walk-up pair who paid on the tablet — the count stays right all the way round.

  5. 05

    Step 5

    A review request follows

    An hour after the walk ends each guest gets a short prompt asking how it went, feeding a steady stream of fresh reviews back to your listings.

One connected system

One connected system, from booking to check-in

Every part of a walking tours booking flows through one platform — no re-keying, no disconnected tools.

01 · Sell

Turn demand into paid bookings

Products 01
Availability 02
Bookings 03

02 · Operate

Keep guests and teams moving

Customers 04
Payments 05
Staff 06

03 · Understand

Use one live picture to grow

Resources 07
Communications 08
Reporting 09

No re-keying. No disconnected tools. A change in one workspace updates everywhere.

FAQs

Questions from operators like you

Yes. Each walk is its own product with its own schedule, price and capacity, so your Tuesday history walk and your Sunday riverside stroll each generate their own departures independently.

Your guide takes the booking on their phone or tablet in seconds, collects card payment, and the walker is added to the same manifest as everyone who pre-booked.

Guides get their own portal showing only the walks assigned to them, with the manifest and check-in for each — no access to pricing, refunds or other guides' departures.

Cancel the departure and everyone booked can be messaged at once and offered another date, either to reschedule themselves or take a refund.

Yes, you can sell vouchers for a fixed amount or a named walk, and redeem them at checkout with the balance tracked automatically.

It does. Run open public departures with per-place capacity, and take private group bookings from the back office when a family or society wants a walk to themselves.

See Experiqo built around Walking Tours

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