Booking Pattern
Recurring lessons and multi-day courses scheduled around the tide
For surf schools
Fill lessons to a safe instructor-to-student ratio, run sessions around the tide, and sell wetsuit hire as an add-on with waivers signed before the beach.
At a glance
Recurring lessons and multi-day courses scheduled around the tide
Per-person places, capped by instructor-to-student ratio
Instructors, soft boards and hire wetsuits in mixed sizes
High — tide and swell set the session times and the go/no-go
Required, with swimming ability and experience recorded
Instructor fits wetsuits and confirms students on the beach
Strong summer and holiday peak, quieter cold months
Beginners, families, groups, hen and stag parties and course learners
The challenges
The operational friction we hear about most — and what Experiqo does about it.
The challenge
A surf instructor can only watch so many beginners in the white water. Capping each lesson to a strict instructor-to-student ratio keeps everyone safe and learning.
The challenge
A lesson only works on the right state of tide, which moves an hour later each day. A fixed weekly timetable misleads students about when to arrive.
The challenge
A student without their own wetsuit needs one, and it is a simple add-on lost if not offered at booking. Selling it at checkout captures the spend and the size.
The challenge
A beginner course is a block of lessons across days, not a single session. Selling it as a course keeps the progression and the payment together.
The challenge
When the surf is unrideable a whole beach of students needs moving. An SMS to all of them beats calling round while the tide slips away.
The challenge
A hen party or a family wants one booking and one payment. Taking the entire party in a single step keeps the beach session planned.
The platform
Sell gift vouchers on your website and redeem them at checkout, with balances tracked so partly used vouchers keep working.
Offer extras like equipment hire, photos or refreshments at checkout, priced per person or per booking, to lift the value of every order.
Move a booking to another date in a few clicks, or let guests reschedule themselves, so a change of plans does not become a refund.
Collect signed waivers before guests arrive, so your team is not chasing paperwork at the water's edge on the day.
Set recurring schedules once and let Experiqo generate every departure, so your calendar fills itself instead of you building it by hand.
Cap the number of places by date, time, guide, vehicle or equipment, so you sell exactly what you can deliver and never oversell.
Send SMS updates and reminders via Twilio, so time-critical messages reach guests on the device they always have to hand.
Ask guests for a review automatically after their trip, with a rating gate and a delay you control, target the whole business or an individual guide, and sync approved reviews to Google, Trustpilot and TripAdvisor.
A day with Experiqo
Step 1
Set lessons and courses at the tide-driven times the surf works, capped to a safe ratio, so students book a session that will actually run.
Step 2
A first-timer books a Saturday lesson, adds wetsuit hire in their size, and signs a waiver noting they can swim but have never surfed.
Step 3
With the swell gone flat you move the lesson to the next good tide and SMS every student the new time.
Step 4
On the beach the instructor has the hire suits in the right sizes, confirms swimmers and waivers, and splits students into safe groups.
Step 5
After a first lesson a review request lands automatically and points the student toward a course or a return session.
One connected system
Every part of a surf schools booking flows through one platform — no re-keying, no disconnected tools.
01 · Sell
02 · Operate
03 · Understand
No re-keying. No disconnected tools. A change in one workspace updates everywhere.
Related
FAQs
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