01
Booking Pattern
Frequent fixed-route runs at set departure times
For shuttle services
Booking software for shuttle services
Sell seats on frequent fixed-route runs between airport, hotel or venue stops, cap each departure by seats, and hand every driver a run sheet of who boards and alights at each point.
At a glance
How Shuttle Services businesses operate
02
Capacity Type
Per-vehicle seat capacity per run
03
Resources
Shuttle vehicles and drivers on rotation
04
Weather Dependent
Runs in most weather
05
Waivers
Not required
06
Checkin
Driver checks passengers off the run sheet at each stop
07
Seasonality
Event, term and travel-season demand
08
Party Type
Travellers, event attendees, staff and hotel guests
The challenges
What gets in the way
The operational friction we hear about most — and what Experiqo does about it.
01
The challenge
Frequent runs need timed departures
A shuttle runs to a timetable, not a one-off. Timed departures let travellers book the exact run they need and know when it leaves.
02
The challenge
Each run has a fixed seat count
A full shuttle can't take one more. Per-run seat capacity keeps every departure within what the vehicle carries.
03
The challenge
Drivers need a clear run sheet
A driver must know who boards and alights at each stop along the route. A run sheet per departure lays that out in order.
04
The challenge
Return legs get muddled
A traveller booking out and back needs both legs clear. Selling each direction as its own run keeps the return unambiguous.
05
The challenge
Vehicles rotate across many runs
A day of frequent departures means matching vehicles and drivers without clashes. Assigning them per run keeps the rota tidy.
06
The challenge
A busy peak run fills fast
The popular departure sells out while others sit empty. Live availability steers travellers to a run with seats.
The platform
Features built for Shuttle Services
01
Availability rules
Set recurring schedules once and let Experiqo generate every departure, so your calendar fills itself instead of you building it by hand.
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02
Capacity control
Cap the number of places by date, time, guide, vehicle or equipment, so you sell exactly what you can deliver and never oversell.
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03
Resource allocation
Assign guides, vehicles and equipment to departures with conflict checks, so you never double-book the same boat, van or instructor.
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04
Pick-up points
Offer selectable pick-up and drop-off locations at checkout, so guests choose where to meet you and your driver gets a clear running order.
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05
Manifests
View or print a complete guest list for every departure, with the details your team needs to run the trip, always up to date.
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06
Staff & guide assignments
Assign staff and guides to departures so everyone knows what they are running, and no trip goes out without someone to lead it.
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07
Booking reminders
Automatic reminder emails go out a set number of days before departure, so guests turn up prepared and on time, and you see fewer no-shows.
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08
CSV exports
Export your bookings, customers and reports to CSV whenever you need them, for your accountant, your own analysis or peace of mind.
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A day with Experiqo
How Shuttle Services runs on Experiqo
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01
Step 1
Publish the timetable
Set fixed-route runs at their departure times, each with a seat capacity per vehicle.
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02
Step 2
A traveller books a run
A traveller books a seat on the 9am airport run and, if needed, a return leg later that day.
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03
Step 3
Assign vehicles and drivers
Match a vehicle and a driver to each run on the rota, with any conflict flagged.
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04
Step 4
Drivers work from run sheets
Each driver sees a run sheet of who boards and alights at every stop and checks passengers off.
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05
Step 5
Keep peak runs balanced
Live availability and reminders keep travellers on the right run and turning up on time.
One connected system
One connected system, from booking to check-in
Every part of a shuttle services booking flows through one platform — no re-keying, no disconnected tools.
01 · Sell
Turn demand into paid bookings
Products
01
Availability
02
Bookings
03
02 · Operate
Keep guests and teams moving
Customers
04
Payments
05
Staff
06
03 · Understand
Use one live picture to grow
Resources
07
Communications
08
Reporting
09
No re-keying. No disconnected tools. A change in one workspace updates everywhere.
Related
Similar industries
FAQs
Questions from operators like you
Yes. Publish your timetable of fixed-route runs at set departure times, so travellers book the exact run they need and know when it leaves.
Set a seat capacity per run, so no departure is ever sold past what the shuttle vehicle can actually carry.
Each driver works from a run sheet showing who boards and alights at every stop in order, checking passengers off along the route.
Sell each direction as its own run, so a traveller booking out and back has both legs clearly booked and no confusion over the return.
Assign a vehicle and driver to each run with conflict checks, keeping a busy day of frequent departures free of double-bookings.
Export passenger lists per run to CSV for reconciliation, reporting or sharing with the venues and hotels you serve.