01
Booking Pattern
Timed entry waves feeding a running show or walkthrough
For immersive experiences
Booking software for immersive experiences
Release timed entry so audiences move through the story in the right waves, cap each entry to protect the pacing, and scan guests in fast so the first scene starts on cue.
At a glance
How Immersive Experiences businesses operate
02
Capacity Type
Per-wave limits sized to the space and the story beats
03
Resources
Actors, hosts and set spaces that gate throughput
04
Weather Dependent
Usually no — most experiences run under cover
05
Waivers
Sometimes, where scenes involve movement or effects
06
Checkin
Front-of-house scans QR or wristbands as each wave enters
07
Seasonality
Run-based, with heavier weekend and evening demand
08
Party Type
Couples, friend groups, fans of the theme and date-nighters
The challenges
What gets in the way
The operational friction we hear about most — and what Experiqo does about it.
01
The challenge
Pacing breaks if everyone arrives at once
An immersive show relies on audiences reaching each scene in waves. Timed entry with per-wave caps keeps groups spaced so the story never bottlenecks in one room.
02
The challenge
A packed opening scene ruins the mood
Too many guests in the first space and the atmosphere collapses. Capping each entry protects the intimacy the experience is built around.
03
The challenge
Latecomers can't just slot into a running show
A guest who misses their wave can't drop into a scene halfway through. Clear entry times and reminders keep audiences arriving when the story needs them.
04
The challenge
Themed add-ons deserve a proper shopfront
A pre-show drink, a character photo or a keepsake are part of the night out. Offering them at checkout turns interest into booked extras.
05
The challenge
Gift buyers want the experience, not a date
Fans often buy the show as a present without knowing when the recipient can come. Open-dated vouchers let the gift be redeemed against any wave later.
06
The challenge
The door has to feel like part of the world
Fumbling with paper tickets breaks the spell before the first scene. Scanning a QR or wristband keeps the entrance quick and in character.
The platform
Features built for Immersive Experiences
01
Gift vouchers
Sell gift vouchers on your website and redeem them at checkout, with balances tracked so partly used vouchers keep working.
Learn more
02
Add-ons & extras
Offer extras like equipment hire, photos or refreshments at checkout, priced per person or per booking, to lift the value of every order.
Learn more
03
Ticket & price types
Set adult, child, concession and custom prices per product, so guests choose the right ticket and your totals add up correctly.
Learn more
04
Capacity control
Cap the number of places by date, time, guide, vehicle or equipment, so you sell exactly what you can deliver and never oversell.
Learn more
05
Time slots
Sell timed-entry slots with a limit on each one, so you spread arrivals evenly and never crowd your busiest moments.
Learn more
06
QR ticket scanning
Scan QR tickets on arrival to check guests in quickly, so busy entrances keep moving and every ticket is validated as it is used.
Learn more
07
Booking reminders
Automatic reminder emails go out a set number of days before departure, so guests turn up prepared and on time, and you see fewer no-shows.
Learn more
08
Review collection
Ask guests for a review automatically after their trip, with a rating gate and a delay you control, target the whole business or an individual guide, and sync approved reviews to Google, Trustpilot and TripAdvisor.
Learn more
A day with Experiqo
How Immersive Experiences runs on Experiqo
-
01
Step 1
Set entry waves and caps
Release timed entries at the interval your show needs and cap each wave to the size the opening space can hold.
-
02
Step 2
Guests choose a wave and extras
A couple books a 7:30 entry, adds a pre-show drink and a photo, and receives QR tickets for the pair.
-
03
Step 3
A reminder sets the scene
A day out, guests receive their entry time, dress-code hints and arrival notes so they turn up ready for the story.
-
04
Step 4
Front-of-house scans each wave
As each wave is called, staff scan QR tickets or wristbands and release the group into the first scene on time.
-
05
Step 5
Follow up while the buzz lasts
After the show a review request goes out, building the word-of-mouth an immersive run lives on.
One connected system
One connected system, from booking to check-in
Every part of a immersive experiences booking flows through one platform — no re-keying, no disconnected tools.
01 · Sell
Turn demand into paid bookings
Products
01
Availability
02
Bookings
03
02 · Operate
Keep guests and teams moving
Customers
04
Payments
05
Staff
06
03 · Understand
Use one live picture to grow
Resources
07
Communications
08
Reporting
09
No re-keying. No disconnected tools. A change in one workspace updates everywhere.
Related
Similar industries
FAQs
Questions from operators like you
Yes. Release timed entry waves at whatever interval your show needs, so groups reach each scene spaced apart rather than all arriving at once.
Set a cap on each entry wave sized to the first space, and once a wave is full the next available time is offered instead.
Offer pre-show drinks, character photos or keepsakes as add-ons at checkout, so extras are booked in advance rather than missed at the door.
Sell open-dated gift vouchers that recipients redeem against any future entry wave, with the balance tracked automatically.
Reception scans each guest's QR, confirms treatments and health notes, and shows them to their robes without a queue.
Set standard, premium and concession price types per show, so audiences pick the tier that suits them at checkout.