01
Booking Pattern
Timed admission with optional guided keep and tower tours
For castles
Booking software for castles
Sell timed admission with guided keep and tower tours, spread the summer crush, recognise members and concessions, and scan QR tickets fast at the gatehouse.
At a glance
How Castles businesses operate
02
Capacity Type
Per-person slot limits, tighter for narrow towers and keeps
03
Resources
Gatehouse and front-of-house staff; guides for tours
04
Weather Dependent
Moderate — grounds and ramparts feel the weather
05
Waivers
Not usually required
06
Checkin
Staff scan QR tickets at the gatehouse
07
Seasonality
Sharp summer and school-holiday peaks; event weekends
08
Party Type
Families, tourists, members, schools and event-goers
The challenges
What gets in the way
The operational friction we hear about most — and what Experiqo does about it.
01
The challenge
Narrow towers and keeps limit numbers
A spiral staircase or a small keep can only take so many at once. Tighter caps on guided keep tours than on general admission keep those spaces safe and enjoyable.
02
The challenge
Summer footfall floods the gatehouse
A castle on a summer holiday can see thousands in a day. Timed admission and fast QR scanning stop the gatehouse becoming a bottleneck.
03
The challenge
Guided tours sell on top of admission
Many visitors add a keep or battlements tour to their entry. Selling it as a timed add-on keeps both in one booking.
04
The challenge
Members and concessions expect their rate
A castle carries lots of members, families and concession visitors. Price types handle those at booking, not in a slow gatehouse queue.
05
The challenge
Event weekends need their own capacity
A jousting or siege re-enactment is a dated event, not general admission. Running it separately keeps the numbers and the arena safe.
06
The challenge
Reviews decide the family day out
Castles compete hard on reviews for the family visit. An after-visit prompt keeps recent, dated feedback landing on your listings all summer.
The platform
Features built for Castles
01
Embeddable booking widget
Add a booking widget to any page of your website with a single snippet, so guests can check dates and pay without ever leaving your site.
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02
Gift vouchers
Sell gift vouchers on your website and redeem them at checkout, with balances tracked so partly used vouchers keep working.
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03
Ticket & price types
Set adult, child, concession and custom prices per product, so guests choose the right ticket and your totals add up correctly.
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04
Bundles & combos
Package several experiences together at a combined price, so guests book a full day out in one go and you lift the average sale.
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05
Capacity control
Cap the number of places by date, time, guide, vehicle or equipment, so you sell exactly what you can deliver and never oversell.
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06
Time slots
Sell timed-entry slots with a limit on each one, so you spread arrivals evenly and never crowd your busiest moments.
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07
QR ticket scanning
Scan QR tickets on arrival to check guests in quickly, so busy entrances keep moving and every ticket is validated as it is used.
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08
Review collection
Ask guests for a review automatically after their trip, with a rating gate and a delay you control, target the whole business or an individual guide, and sync approved reviews to Google, Trustpilot and TripAdvisor.
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A day with Experiqo
How Castles runs on Experiqo
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01
Step 1
Set admission and guided tours
Publish timed admission and offer guided keep and battlements tours as timed add-ons with tighter caps for the narrow spaces.
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02
Step 2
A family books entry and a tour
A family books a midday admission slot and adds the guided keep tour, receiving QR tickets by email.
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03
Step 3
A member books their rate
A member books at their benefit rate, recognised at checkout without waiting in the gatehouse queue.
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04
Step 4
Staff scan at the gatehouse
On a busy summer day staff scan each party's QR ticket, clearing walk-ups and coach groups fast.
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05
Step 5
A review request follows the visit
Once home, each visitor gets a review request that keeps the castle high on the family day-out shortlists.
One connected system
One connected system, from booking to check-in
Every part of a castles booking flows through one platform — no re-keying, no disconnected tools.
01 · Sell
Turn demand into paid bookings
Products
01
Availability
02
Bookings
03
02 · Operate
Keep guests and teams moving
Customers
04
Payments
05
Staff
06
03 · Understand
Use one live picture to grow
Resources
07
Communications
08
Reporting
09
No re-keying. No disconnected tools. A change in one workspace updates everywhere.
Related
Similar industries
FAQs
Questions from operators like you
Yes, cap guided keep and tower tours tighter than general admission, so a narrow staircase or small keep stays safe and enjoyable.
Timed admission spreads arrivals and QR scanning clears each party fast at the gatehouse, so a busy holiday day never bottlenecks.
Offer the guided keep or battlements tour as a timed add-on to admission, keeping both in one booking.
Member, concession, child, adult and family price types recognise each visitor's rate at checkout, not in a slow gatehouse queue.
Run a jousting or re-enactment as its own dated event with its own capacity, keeping the arena and the numbers safe.
Sell a session or set-amount voucher; the recipient puts it toward a future slot and the balance is tracked automatically.