01
Booking Pattern
Timed admission plus scheduled animal-experience slots
For zoos
Booking software for zoos
Sell timed admission, upsell animal encounters and keeper experiences, offer annual passes and memberships, and scan QR tickets fast at a busy gate.
At a glance
How Zoos businesses operate
02
Capacity Type
Per-person admission caps; tight limits on animal encounters
03
Resources
Gate staff and keepers who host encounters
04
Weather Dependent
Moderate — a wet forecast dents day-visitor numbers
05
Waivers
A safety briefing or consent for close animal encounters
06
Checkin
Staff scan QR tickets at the main gate
07
Seasonality
School holidays and warm weekends drive the peaks
08
Party Type
Families, members, schools and experience-gift recipients
The challenges
What gets in the way
The operational friction we hear about most — and what Experiqo does about it.
01
The challenge
Animal encounters have tiny capacities
A meerkat feed or a keeper experience takes only a handful of guests at a set time. Those need tight per-slot caps, quite separate from general admission numbers.
02
The challenge
Peak-day gates get swamped
A warm half-term brings families in a rush. Timed admission and QR scanning keep the gate flowing rather than backing up across the car park.
03
The challenge
Encounters are the premium upsell
A close-up animal experience is where the extra spend lives. Selling it as a scheduled add-on to admission captures that revenue at booking.
04
The challenge
Annual passes and memberships need managing
Many families visit on a pass. Recognising members and pass-holders at booking keeps their entry quick and their benefit intact.
05
The challenge
Experiences make sought-after gifts
Keeper-for-a-day makes a memorable present. Vouchers sold and tracked capture that gifting spend and redeem cleanly against a future slot.
06
The challenge
Reviews steer the family day out
Families choose a zoo on recent reviews. A post-visit prompt keeps recent, dated feedback arriving before each school-holiday rush.
The platform
Features built for Zoos
01
Gift vouchers
Sell gift vouchers on your website and redeem them at checkout, with balances tracked so partly used vouchers keep working.
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02
Add-ons & extras
Offer extras like equipment hire, photos or refreshments at checkout, priced per person or per booking, to lift the value of every order.
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03
Ticket & price types
Set adult, child, concession and custom prices per product, so guests choose the right ticket and your totals add up correctly.
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04
Digital waivers
Collect signed waivers before guests arrive, so your team is not chasing paperwork at the water's edge on the day.
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05
Capacity control
Cap the number of places by date, time, guide, vehicle or equipment, so you sell exactly what you can deliver and never oversell.
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06
Time slots
Sell timed-entry slots with a limit on each one, so you spread arrivals evenly and never crowd your busiest moments.
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07
QR ticket scanning
Scan QR tickets on arrival to check guests in quickly, so busy entrances keep moving and every ticket is validated as it is used.
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08
Review collection
Ask guests for a review automatically after their trip, with a rating gate and a delay you control, target the whole business or an individual guide, and sync approved reviews to Google, Trustpilot and TripAdvisor.
Learn more
A day with Experiqo
How Zoos runs on Experiqo
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01
Step 1
Set admission and encounter slots
Publish timed admission and a schedule of animal encounters, each capped tight, with annual-pass and member rates recognised.
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02
Step 2
A family books entry and a feed
A family books a morning admission slot and adds a meerkat feed for two, receiving QR tickets by email.
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03
Step 3
A keeper experience is gifted
Another guest buys a keeper-for-a-day voucher as a gift, redeemable against a future encounter slot.
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04
Step 4
Staff scan at the gate
On a busy day staff scan each party's QR ticket at the main gate, clearing families and pass-holders fast.
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05
Step 5
A review request follows the visit
Once home, each visitor gets a review request, keeping your zoo high on the family day-out shortlists.
One connected system
One connected system, from booking to check-in
Every part of a zoos booking flows through one platform — no re-keying, no disconnected tools.
01 · Sell
Turn demand into paid bookings
Products
01
Availability
02
Bookings
03
02 · Operate
Keep guests and teams moving
Customers
04
Payments
05
Staff
06
03 · Understand
Use one live picture to grow
Resources
07
Communications
08
Reporting
09
No re-keying. No disconnected tools. A change in one workspace updates everywhere.
Related
Similar industries
FAQs
Questions from operators like you
Yes, set tight per-slot caps on encounters like a meerkat feed or keeper experience, quite separate from your general admission numbers.
Timed admission spreads arrivals and QR scanning clears each party fast, so a half-term rush never backs up across the car park.
Offer feeds and keeper experiences as scheduled add-ons to admission, capturing the premium spend at booking.
Member, pass-holder, child and adult price types recognise each visitor's benefit at checkout, keeping their entry quick.
Sell an experience voucher that redeems against a future encounter slot, with the balance tracked, ideal as a memorable present.
Capture a safety briefing or consent at booking for encounters that bring guests close to the animals.